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Protect Your Company from a Common Email Compromise

Posted on August 6, 2019

Our Risk Management department noted that we’ve recently heard from some of our business customers about an uptick in a very common business email compromise – when a hacker gains access to an email account and begins to send emails pretending to be the true email owner.

Hackers often attach malicious content to the emails all in an attempt to get the victim to click on it to further perpetuate the fraud trend. Also, hackers use BECs as a way to trick victims into believing they are speaking with a known contact and attempt to persuade them into providing sensitive information such as usernames and passwords, account information, personally identifying information.

Business Email Compromises can occur many different ways. Some of the most common are:

  • Using passwords that are easy to guess
  • Clicking on a fake websites that mirror legitimate website that steals login credentials
  • Unknowingly downloading viruses as a result of navigating to a malicious site or clicking on an email attachment or link.

Some red flags that your email may have been compromised are:

  • Friends and colleagues receiving emails from you that you didn’t send
  • Being locked out of your email account though you have not changed your password and were able to login recently
  • Seeing additional rules set up in your email settings
  • Seeing items in your sent folder that you did not send

Some Red Flags that you may have received a suspicious email:

  • Grammar mistakes
  • Irrelevant context that don’t make sense
  • Emails asking for personal information
  • Emails containing suspicious attachments

As always, if you are not sure if the email is legitimate, call or contact the sender using another means of communication to verify its authenticity prior to opening it or downloading it.

To help protect yourself and your email account, be cautious of what you download and click on, use strong passwords, keep passwords secret, and have good security features on your computer. If you feel that a compromise were to happen, call your email service provider for instructions on regaining access. Also your computer should be thoroughly cleansed by a reputable third party to ensure that no additional viruses are present. Then, after your computer has been cleaning, check to make sure emails are not being forwarded out to unknown addresses and check your email signature to make sure it free of unknown.

The Federal Trade Commission (FTC) has some additional resources and tips available on their site at https://www.ftc.gov/tips-advice/business-center/small-businesses/cybersecurity/business

Filed Under: Consumer Alerts

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PO Box 2826
Concord, NH 03302-2826
603.225.2793
800.541.0006
Telephone Banking: 888.224.6272
NMLS#433938

Equal Housing Lender | Member FDIC

© 2023 Merrimack County Savings Bank

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PO Box 2826
Concord, NH 03302-2826
603.225.2793
800.541.0006
Telephone Banking: 888.224.6272
NMLS#433938

Equal Housing Lender | Member FDIC

© 2023 Merrimack County Savings Bank

  • Personal
    • Personal Checking
    • Personal Lending
    • Personal Savings, Money Markets, CDs & IRAs
    • Checking & Savings Rates
    • Mutual Benefits Program
    • Branch Leadership Team
    • Home Lending
    • Online, Mobile & Telephone Banking
    • Health Savings Accounts
    • Overdraft Programs
    • Safe Deposit Boxes
  • Business
    • Business Checking & Savings
    • General Lending Services
    • Online, Mobile & Telephone Banking
    • Additional Business Services
    • Business Team
    • Mutual Benefits Business Partner Program
  • Resources
    • Financial Education
    • News
    • Routing Number
    • Banks Never Ask That
    • Calculators
    • Newsletter
    • Member Portal
  • About
    • Careers
    • Community Involvement
    • Directors
    • History
    • Leadership
    • Privacy & Security
    • Annual Report
    • Values
    • Hours & Locations
  • Facebook
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  • Instagram
  • Personal
    • Branch Leadership Team
    • Checking & Savings
      • Apply
      • Rates
      • Checking
      • Order Checks
      • Savings, Money Markets, CDs & IRAs
      • Health Savings Accounts
      • Overdraft Programs
      • CheckReserve Line of Credit
      • Courtesy Pay
      • $5 Allowance
    • Home Lending
      • Home Lending Team
      • Apply
      • Rates
      • Home Lending
      • Home Loans for University Professionals
      • Home Loans for Medical Professionals
      • Home Equity Lines & Loans
      • Home Buying Road Map
      • First Time Homebuyers
      • Mortgage Assistance Programs
    • Personal Lending
      • Apply
      • Rates
      • Personal Lending
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Mutual Benefits Program
      • Mutual Benefits Program
      • Tiers and Benefits
      • Local Partners
      • Mutual Benefits Member Portal
      • Personality Quiz
    • Safe Deposit Boxes
  • Business
    • Business Team
    • General Lending Services
      • General Lending Services
      • Rapid Business Loans
      • Medical & Dental Practice Loans
      • Loan Application Form
    • Checking & Savings
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Additional Business Services
    • Mutual Benefits Business Partner Program
  • Resources
    • Financial Education
    • News
    • Routing Number
    • Wire Transfer Instructions
    • Banks Never Ask That
    • Webinars
      • Customer Webinars
      • Realtor Webinars
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      • Community Involvement
      • Foundation Application
    • Privacy & Security
    • Annual Community Photo Contest
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      • NHTrust
      • Meredith Village Savings Bank
      • Savings Bank of Walpole
      • New Hampshire Mutual Bancorp
    • History
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    • Leadership Team
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    • Annual Report
    • Hours & Locations
    • Holiday Schedule
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