Consumer Alerts

One of the perks of banking with Merrimack County Savings Bank is access to free mobile banking. It’s easy to use and always there when you need it. Unfortunately, it’s also easy to get caught in a scammer’s web. Suddenly, you’re sending money to someone you don’t know instead of paying your utility bill. 4 […]

As people over 50 years old control over 70% of the nation’s wealth, fraudsters are using new tactics to take advantage of retiring baby boomers and the growing number of older Americans. In 2021, senior financial abuse cost victims at least $2.9 billion, not only depriving them of their resources but their independence as well. […]

Selling something on Facebook Marketplace? Beware of scammers acting like they are interested buyers. We have received several reports from individuals who say they received messages through Facebook Messenger or Instagram from an “interested party” until a sale was agreed upon. The scammer then tried to persuade the seller into refunding a bogus Zelle fee […]

With the use of digital wallets on the rise, an old phishing text scam has resurfaced, targeting mobile payment services such as Venmo, PayPal, and others. According to our Fraud Team, consumers have reported receiving a text message stating that their account was linked to a recent transfer and to contact Customer Support if it […]

If you have an online account of any kind, you’re likely familiar with the term Multi-Factor Authentication (MFA) or Two-Step Verification. It’s a safeguard put in place to protect your personal information and reduce the risk for cyber-attacks by requiring multiple methods of authentication to gain access to an online account. Unfortunately, scammers are bypassing […]

WhatsApp users beware! The chat app says scammers are posing as members of their official support team in hopes of obtaining users’ credit card information. Reports say scammers are messaging WhatsApp users and threatening to terminate their account if the user does not provide their credit card information and/or six-digit PIN code. To look legitimate, […]

Cyber criminals are having no problem adapting to the shift in our use of technology. They are now copying legitimate applications for Android and iOS devices and embedding them with malware to gain access to our personal information. Recently the app “Craftsart Cartoon Photo Tools” was deleted from the Google Play store after malware called […]

Concord Police say they have received reports of a phone scam going around from individuals identifying themselves as Concord Police Officers. To trick the intended target, the phone number has even been tampered with to resemble a legitimate call from the City of Concord. Reports say the bogus officer told their targets that there is […]

The Merrimack Fraud Team has noticed an increase in wire scams targeting local residents and consumers nationwide. These schemes often involve fraudsters who use scare tactics to create a sense of fear and urgency. Common wire scam scenarios include, a call or notification that:A friend or relative has been in an accident or is in […]

Booking.com customers beware! Recently, customers of the online travel agency have reported that they received phishing emails requesting personal and payment information shortly after making a purchase on the website. One customer, who shared their story, says the email disguised to be from Booking.com stated that they were charged twice for their transaction. In the […]