As of 2022, nearly 67% of U.S. households have Amazon Prime memberships, so it’s only natural that scammers are going to try and take advantage of customers. According to our Fraud Team, scammers posing as Amazon representatives are calling people about fake charges in their name to lure them into the scheme.
In most reports that we received, scammers are stating the person has a charge to their Amazon account or debit/credit card upwards of $1,000. When the person says the charge is not authorized, the scammer directs them to verify that information on their account.
To keep the scheme going, the scammer will ask the person where they bank and claim to transfer them to the bank’s “Fraud Department”. In reality, the scammer is transferring them to another fraudster pretending to be the “Fraud Department”, who then asks for personal information such as their Social Security Number and bank account number(s).
Do not give out your personal information! It’s important to note that Amazon will never ask a customer to disclose or verify personal information, or offer a refund that they do not expect.
If you’re a Merrimack customer and are concerned your personal or financial information was compromised, please call us directly at 603.225.2793.