Our Risk Management Department noted that there has been an uptick in “smishing” attacks. Smishing is when a fraudster sends you a text message with a malicious link or virus.
A common example is receiving fake package tracking information that claims to be from FedEx, UPS, US Postal Service or other delivery companies. The text includes a link – and if you click it you can either download a virus, or you will be asked for personal information that could be used to steal your identity, such as your date of birth, social security number or credit card information.
Another common example is a fake notification from Apple that leads to a link that asks for your personal information or username and password.
If you receive a text like this, consider the following: Does this text make sense for me? Did I order a package? Did I update or lose my phone? If not, it could very likely be a scam. Delete the message. If you aren’t sure if it’s real, you can always check with the sending company by checking for their contact information on their website.
If you do happen to click on the link and/or give personal information out, contact us and/or review materials at the Federal Trade Commission.
By the way, “Smishing” stands for SMS (email) Phishing. Phishing is when a fraudster uses email to run similar scams.