WhatsApp users beware! The chat app says scammers are posing as members of their official support team in hopes of obtaining users’ credit card information.
Reports say scammers are messaging WhatsApp users and threatening to terminate their account if the user does not provide their credit card information and/or six-digit PIN code. To look legitimate, the messages are being sent from fake accounts featuring the WhatsApp logo and green verified profile badge.
WhatsApp says their app is free and that a real support agent will never request credit card information, the six-digit PIN code, or two-step verification PIN. The chat app recommends that users who receive suspicious messages should report them, block the sender, and delete the message.
This is not the only scam to circulate on WhatsApp. Earlier this year, scammers were posing as friends and family to try and convince users to send them money.
Signs to help spot a scam message include:
- Misspellings or poor grammar
- Request for personal information
- Instructions to click embedded links or forward a message
For more information about how to block or report contacts through WhatsApp, click here.
If you’re a Merrimack customer and are concerned your personal or financial information was compromised, please call us directly at 603.225.2793.