Forgot Login ID?
Forgot Password?

Sign Up for Online Banking

  • Sign up for Online Banking Sign up for
    Online Banking
    Forgot Login ID?
    Forgot Password?

    Sign Up for Online Banking

  • Personal
    • Branch Leadership Team
    • Checking & Savings
      • Apply
      • Rates
      • Checking
      • Order Checks
      • Savings, Money Markets, CDs & IRAs
      • Health Savings Accounts
      • Overdraft Programs
      • CheckReserve Line of Credit
      • Courtesy Pay
      • $5 Allowance
    • Home Lending
      • Home Lending Team
      • Apply
      • Rates
      • Home Lending
      • Home Loans for University Professionals
      • Home Loans for Medical Professionals
      • Home Equity Lines & Loans
      • Home Buying Road Map
      • First Time Homebuyers
      • Mortgage Assistance Programs
    • Personal Lending
      • Apply
      • Rates
      • Personal Lending
      • Cash Line
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Mutual Benefits Program
      • Mutual Benefits Program
      • Tiers and Benefits
      • Local Partners
      • Mutual Benefits Member Portal
      • Personality Quiz
    • Safe Deposit Boxes
  • Business
    • Business Team
    • General Lending Services
      • General Lending Services
      • Medical & Dental Practice Loans
      • Paycheck Protection Program
      • Loan Application Form
    • Checking & Savings
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Additional Business Services
    • Mutual Benefits Business Partner Program
  • Resources
    • Financial Education
    • News
    • Routing Number
    • Wire Transfer Instructions
    • Newsletter
    • Banks Never Ask That
    • Webinars
      • Customer Webinars
      • Realtor Webinars
    • Calculators
      • College Savings Calculator
      • Loan Calculator
      • Mortgage Calculators
      • Retirement Calculator
      • Savings Calculator
    • Brochures
Merrimack County Savings Bank
  • Hours & Locations
  • About
    • Careers
    • Community Involvement
      • Foundation Application
    • Privacy & Security
    • Annual Community Photo Contest
    • Affiliates
      • NHTrust
      • Meredith Village Savings Bank
      • Savings Bank of Walpole
      • New Hampshire Mutual Bancorp
    • History
    • Directors
    • Leadership Team
    • Values
    • Annual Report
    • Hours & Locations
    • Holiday Schedule
  • Contact

Helpful Links

  • Hours & Locations
  • Online Banking Video Demos
  • Calculators

Merrimack style is treating everyone – customers, employees and community members – with dignity, care, respect and compassion.

  • NHTrust Financial Advisors
  • New Hampshire Mutual Bancorp

Fraudsters Posing as Fraud Center Representatives

Posted on September 30, 2021

Local community members are reporting receiving fake fraud alert text messages and calls claiming to be from their bank. In some cases, the messages use a local bank name or “spoof”/mask the caller ID appear to be from a bank phone number

The scam begins when a victim receives a fake fraud alert by text message or voice call about a suspicious transaction on their account. Shortly after the victim responds to “NO” or that the transaction was not authorized, they receive a phone call from scammer posing as a fraud representative from their bank. They ask the victim to verify their identity by requesting account or debit card information and online banking usernames and passwords. While on the call, the fraudster uses the information to access the customer’s online banking. If a security passcode is needed, the fraudster pretends they need the code to verify the victim’s identity over the phone. Once logged in the fraudster uses person to person payments or other quick payment services to drain the victims’ accounts.

While many banks, including the Merrimack, do send fraud alerts to customers to bring suspicious activity to their attention quickly, we will not ask you to provide sensitive information, such as your debit card number or online banking. If you are ever unsure if an alert you receive is sent from us, please do not respond, click on links or provide personal information.

If you are ever concerned a communication you received was not from us or if you have provided personal or financial information in response to a suspicious call or text, or, please call directly at 800.541.0006 so that we can assist you with protecting your accounts and identity.

Filed Under: Consumer Alerts

Recent News

  • Brian Smith Joins the Commercial Lending Team at The MerrimackJanuary 30, 2023

  • The Merrimack’s Annual Mitten Tree Drive Receives Outpour of Community SupportJanuary 23, 2023

  • The Merrimack Donates $10,000 to Support Local Mental Health ServicesJanuary 18, 2023

  • The Merrimack Supports Minority-Owned Businesses in New HampshireJanuary 10, 2023

  • The Merrimack Helps Fund Forest Society North at The Rocks in BethlehemDecember 27, 2022

  • Holiday Hours and Transaction Cutoff TimesDecember 21, 2022

Archives

  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
Sign up for Online Banking
Personal Business

PO Box 2826
Concord, NH 03302-2826
603.225.2793
800.541.0006
Telephone Banking: 888.224.6272
NMLS#433938

Equal Housing Lender | Member FDIC

© 2023 Merrimack County Savings Bank

  • Personal
    • Personal Checking
    • Personal Lending
    • Personal Savings, Money Markets, CDs & IRAs
    • Checking & Savings Rates
    • Mutual Benefits Program
    • Branch Leadership Team
    • Home Lending
    • Online, Mobile & Telephone Banking
    • Health Savings Accounts
    • Overdraft Programs
    • Safe Deposit Boxes
  • Business
    • Business Checking & Savings
    • General Lending Services
    • Online, Mobile & Telephone Banking
    • Additional Business Services
    • Business Team
    • Mutual Benefits Business Partner Program
  • Resources
    • Financial Education
    • News
    • Routing Number
    • Banks Never Ask That
    • Calculators
    • Newsletter
    • Member Portal
  • About
    • Careers
    • Community Involvement
    • Directors
    • History
    • Leadership
    • Privacy & Security
    • Annual Report
    • Values
    • Hours & Locations
  • Facebook
  • LinkedIn
  • Instagram
  • Personal
    • Branch Leadership Team
    • Checking & Savings
      • Apply
      • Rates
      • Checking
      • Order Checks
      • Savings, Money Markets, CDs & IRAs
      • Health Savings Accounts
      • Overdraft Programs
      • CheckReserve Line of Credit
      • Courtesy Pay
      • $5 Allowance
    • Home Lending
      • Home Lending Team
      • Apply
      • Rates
      • Home Lending
      • Home Loans for University Professionals
      • Home Loans for Medical Professionals
      • Home Equity Lines & Loans
      • Home Buying Road Map
      • First Time Homebuyers
      • Mortgage Assistance Programs
    • Personal Lending
      • Apply
      • Rates
      • Personal Lending
      • Cash Line
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Mutual Benefits Program
      • Mutual Benefits Program
      • Tiers and Benefits
      • Local Partners
      • Mutual Benefits Member Portal
      • Personality Quiz
    • Safe Deposit Boxes
  • Business
    • Business Team
    • General Lending Services
      • General Lending Services
      • Medical & Dental Practice Loans
      • Paycheck Protection Program
        • PPP Loans in Process
        • PPP Loan Forgiveness
      • Loan Application Form
    • Checking & Savings
    • Online, Mobile & Telephone Banking
      • Online, Mobile & Telephone Banking
      • Telephone Banking Guide
      • Video Demos
    • Additional Business Services
    • Mutual Benefits Business Partner Program
  • Resources
    • Financial Education
    • News
    • Routing Number
    • Wire Transfer Instructions
    • Newsletter
    • Banks Never Ask That
    • Webinars
      • Customer Webinars
      • Realtor Webinars
    • Calculators
      • College Savings Calculator
      • Loan Calculator
      • Mortgage Calculators
      • Retirement Calculator
      • Savings Calculator
    • Brochures
  • Hours & Locations
  • About
    • Careers
    • Community Involvement
      • Foundation Application
    • Privacy & Security
    • Annual Community Photo Contest
    • Affiliates
      • NHTrust
      • Meredith Village Savings Bank
      • Savings Bank of Walpole
      • New Hampshire Mutual Bancorp
    • History
    • Directors
    • Leadership Team
    • Values
    • Annual Report
    • Hours & Locations
    • Holiday Schedule
  • Contact
  • Contact Information

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

Merrimack County Savings Bank
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

3rd Party Cookies

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

Please enable Strictly Necessary Cookies first so that we can save your preferences!