We offer the following convenient options for making a loan payment. Please contact a member of the Loan Servicing team at 800.541.0006 if you need assistance determining which option is best for you. Always be sure to refer to your current loan billing statement for the amount due prior to making a payment.
- Online & Mobile Banking: Make a payment from a Merrimack checking or savings account using the Loan Payments feature in the Transactions menu. Or add an account at another financial institution by selecting Add External Account in the Services menu and following the steps to receive a trial deposit first. Not yet enrolled in online banking? Sign up by clicking Sign Up for Online Banking on our home page or download the Merrimack mobile app from the Google or Apple app stores and tap Enroll Now.
- Automatic Recurring Payments: Set these up yourself within online banking or mobile banking using the Loan Payment feature located in the Transactions menu, or contact us at 800.541.0006 and ask to set up automatic recurring payments. Our skilled loan operations team will explain the program and walk you through set up.
- Telephone Banking: Call 888.244.6272. If you are a first time caller, you will be prompted to enter your full social security number, account number and zip code. Press 1 to continue in touchtone, 2 for voice. Press 3 to transfer funds from your Merrimack checking or savings account to your Merrimack loan.
- Pay Now with SmartPay: If you do not wish to enroll in online banking, click the link below to make a one-time Merrimack loan payment*. All you need is your Merrimack loan number and the account and routing number for the account you wish to pay from.
*Please note that SmartPay cannot currently be used for payments to ezbusiness loans or overdraft protection lines of credit, including CheckReserve. We apologize for the inconvenience.
Other payment options:
- In person at any office location during normal business hours.
- By night deposit at most office locations. Payments left in our night depository are credited the next business day.
- By mail or using another financial institution’s Bill Pay. Send payments to: Merrimack County Savings Bank, Attn: Loan Servicing, PO Box 2826, Concord, NH 03302 and be sure to include your loan number and any necessary payment instructions