Area consumers have reported receiving suspicious phone calls that appear to be coming from Merrimack County Savings Bank and other local financial institutions. The caller ID information displayed during these calls is “spoofed” to appear as though it originated from the bank and, if answered, the caller attempts to sell consumer protection related services, such as: travel insurance, interest rate reduction or identity theft protection.
These calls are fraudulent and are not being made by Merrimack County Savings Bank or any other local financial institution. Merrimack County Savings Bank employees do not place unsolicited calls offering such services or requesting financial payment information such as your account or debit card number.
Should you receive a phone call of this nature, please hang up and do not provide any information about you or your accounts. If you’ve received a call and believe you may have disclosed such information, please contact us at 800.541.0006 so that we can assist you with protecting your accounts and your identity.
For more information about phone scams and how to protect yourself, please visit: https://www.consumer.ftc.gov/articles/0076-phone-scams